Two part question:
1) In the app on the "My Clan" page, it shows the top 8 players on the roster, listed in order of K/D ratio. I should be #3, but I am not listed. When I click on "Roster", it brings me to the clan's full roster. I am on the full roster, but it shows me with a 0.00 K/D and a 0% Win %. When I click on my name, however, my full stats are there. This problem did not always exist; it suddenly appeared one day. Everyone else in my clan is seeing the same thing for me.
Here is what I have tried, and it has not fixed the issue:
- Logging out, and then uninstalling/reinstalling the app, and signing back in.
- Unlinking/relinking my XBL account through the COD website.
- Leaving and rejoining the clan. (After I left, I retried the above before rejoining.)
- Playing a game after leaving/rejoining, in case it made a difference.
- Asking @beachheadstudio on Twitter. (no reply.)
(If it matters, I am the "Commander" of the clan "Team MP" with 60+ members. I have "Founder" status from Elite, and have been a member of this clan since day one. When I left, I changed the role of a Lt. Commander to Commander, and then he reversed it after I rejoined. Even before he changed my role back to commander, my stats still showed as zeros, unless clicking on my name. Possibly useless details, but I figured I'd mention it in case there is a common glitch somewhere.)
2) I had a feeling one of the first suggestions would be to leave/rejoin the clan, so I tried it before trying support. The problem is, I lost the patches we won in the Clan Wars. Can tech support reactivate them for me in this situation?
Thanks in advance everyone!
Jenn
(Gamertag: JennRal)